Frequently Asked Questions

Our head office is located in Heatherton, Melbourne, however we provide IT support and services to businesses Australia wide.

Both remote and on-site support is charged out in 15 minute increments.

Support carried out on-site incurs an additional 10%.

There are no hidden costs, you will only be charged for the time we spend on your repairs/support.

Businesses located out of the Melbourne metropolitan area may incur additional travel expenses.

Absolutely, no job is too small. We treat every client equally and welcome clients of all sizes.